AHA Basic Life Support Provider eManual for BLS

Red White Blue CPR LLC does not sell manuals but allows use of the classroom copy during training. For your own copy- a digital eBook or printed version can be purchased from ShopCPR.heart.org. 

Questions about your ShopCPR order or account?

If you have questions about your order, returns, or your ShopCPR account, please visit our FAQs page or contact our customer support team:

ShopCPR Customer Support By Phone: 1-888-CPR-LINE (277-5463); available Monday – Friday, 8:00 a.m. – 6:00 p.m., Central Time             By Email: ShopCPR@email.ShopCPR.Heart.org.

Shipping is only available to the contiguous United States, Hawaii, and Alaska at this time.

Your satisfaction at the American Heart Association (AHA) is important. If you are not completely satisfied with your purchase, the AHA will gladly accept returns of current merchandise that is in new condition within 30 days of ship date. Product must have been purchased directly from the AHA. Shipping and handling charges are non-refundable. 

Print products: manuals, DVDs, kits, packages, promotional items must be in new, unused, and saleable condition, in the original packaging including shrink wrap, and accompanied by the original packing slip. Returns may be subject to a 15% restocking fee. Customer is responsible for shipping charges. Returns must be shipped with freight prepaid and with tracking information. Product lost in transit will not be eligible for refund or credit. We inspect all returned product and will issue credit based on the quantity received and the condition of the product. Please follow the instructions on the back of your packing slip for any print product returns.

Digital Products: All eBooks, eCards, and eLearning may be returned within 30 days of the order date providing that the items have not been activated. All items may also be subject to a 15% restocking fee. Contact ShopCPR Customer Support for any digital product returns.

Any and all refunds and credits will be issued back to the initial method of payment. If you have been issed a refund, please allow up to 5 business days for it to be fully proccessed.

ShopCPR Customer Support By Phone: 1-888-CPR-LINE (277-5463); available Monday – Friday, 8:00 a.m. – 6:00 p.m., Central TimeBy Email: ShopCPR@email.ShopCPR.Heart.org.

If you are experiencing technical issues with the AHA website or a digital product please contact AHA technical support team.

AHA Technical Support By Phone: 1-888-242-8883; available Monday – Friday, 8:00 a.m. – 5:00 p.m., Central TimeBy Email: eLearning.help@heart.org

Having trouble logging in to ShopCPR? If you have an account with the AHA Instructor Network, eLearning.Heart.org, or eBooks.Heart.org, then login to ShopCPR using your existing login information. Please note: If you change the password you used to log into ShopCPR, the password will be changed for all of your existing AHA accounts.